Service

How can we help you?

01

Choose an authorized service for heat pumps and gas boilers

Do you feel like your heat pump or gas boiler isn’t working as it should? Or maybe a lot of time has passed since the last inspection? Use the services of an authorized heat pump and gas boiler service. It doesn’t matter whether the problem concerns a single device or a large facility. We will take on any challenge.

Thanks to our experience and access to professional diagnostic tools, we will look at every aspect of the device’s operation and quickly determine the source of the problem.

We respond to reports within 24 hours!

Our services are worth using not only in the event of faults. Regular inspections will allow your devices to operate at maximum power while consuming the minimum amount of gas and energy.

Serwisant i montażysta firmy Qborg zmieniający ustawienia w pompie ciepła Nibe

Choose professionals

We are a team of competent specialists with extensive knowledge in the field of repairing heating devices. We perform heat pump and gas boiler service with access to specialist certified tools and top-class parts.

We also encourage you to commission us to carry out periodic technical inspections, which will help extend the life of your equipment. Our service technicians perform over 20 service activities, including:

  • – test key components,
  • – check the correct operation of all systems,
  • – analyze any error codes from controllers,
  • – perform various maintenance activities – including checking electrical connections, expansion vessels and safety valves, cleaning filters, heat exchangers and evaporators.

After their completion, we issue a report on the work carried out.

Contact our service

Write how we can help you. We service heat pumps and gas boilers in Szczecin and the entire West Pomeranian Voivodeship.

Check what we can do for you

We will find the fault. We will set the device to use the least amount of energy possible, providing the amount of heat your home needs.

We will take care of the servicing of boiler rooms, pumping stations and heating substations to prevent breakdowns and interruptions in the supply of heat or hot water.

Experience and professional knowledge in one place. Our team consists of qualified specialists and professionals who have the necessary authorizations and qualifications.

Values

02

Comprehensive heat pump and gas boiler servicing

Professional service performed by an authorized company

The result of a well-performed service is an efficiently operating, safe device that does not consume excessive amounts of electricity and gas. In return, it provides the optimum temperature of water used for heating or domestic hot water. After the inspection of the heat pump and gas boiler, a protocol is prepared in the form of a report on the activities performed, which is left with the customer.

Pomieszczenie z pompami ciepła marki Nibe, zainstalowanymi przez firmę Qborg

As part of a heat pump inspection:

As part of the gas boiler inspection:
After the inspection, we can guarantee that the gas boiler will operate efficiently and safely, using its capabilities to the maximum. This means that you will not have to use excessive amounts of gas and waste money on heating.

Contact our service

Write how we can help you, and we will get back to you with ready-made solutions.

For You

03

Heat pump and gas boiler service

Maintain the guarantee of the efficiency of your devices, save on electricity and gas bills.

Why QBORG?

04

You will extend the life of your devices

Regular inspections are a way to save on repairs later. While observing your device’s operation, we can detect irregularities at an early stage and react quickly enough, making their removal easier and less expensive.

1

Warranty care for heat pumps and gas boilers

We are an authorized service for devices of many well-known brands.

2

Post-warranty care for devices

We respond quickly to reports and perform a wide range of repairs.

3

Installation of heat pumps and gas boilers

We provide full support for devices until they are launched.

4

Inspections of gas boilers and heat pumps

With us, you can be sure that your heating equipment will operate flawlessly for another year.

For business

05

Object handling

We service boiler rooms, pumping stations and heating substations to prevent breakdowns and avoid interruptions in the supply of heat or hot water.

Why QBORG?

06

Device maintenance and trouble-free operation

Each device, despite its reliability, operates in optimal conditions in a failure-free manner only with proper servicing.

We provide service support for both small and large boiler rooms, pumping stations or heating stations. We provide regular inspections, service and correct setting of device parameters.

1

Monthly inspections of installations on facilities

They help prevent major breakdowns and avoid interruptions in the supply of heat or hot water.

2

Gas inspections

They help prevent major breakdowns and avoid interruptions in the supply of heat or hot water.

3

Troubleshooting

We guarantee a response to reports within 24 hours.

Authorized service for servicing facilities

We have been operating in the HVAC industry since 2006. We participate in training courses organized by equipment manufacturers. We know the specifics of the devices used by our customers and we offer them solutions tailored to their needs.

We use our experience in installations and devices located in large facilities. As part of a gas boiler inspection, we perform:
After the gas boiler inspection, a report is prepared in the form of a report on the activities performed, which is left with the customer.
Kotłownia w budynku komercyjnym lub przemysłowym z trzema kotłami gazowymi dużej mocy z serwisantem i montażystą firmy Qborg w tle
Montaż instalacji Szczecin Qborg

07

Specializations and qualifications

Experience and professional knowledge in one place

Why QBORG?

08

Specialists in heating, sanitary and air conditioning installations

We design and install heating, sanitary and air conditioning installations. We received our first qualifications confirming our skills as a sanitary equipment fitter and installer in 2006. Since then, we have been constantly developing our knowledge and skills during training courses in Poland and abroad.

We cooperate with leading companies in the industry, thanks to which we expand our knowledge with the latest solutions on the market. We want our offer to be based on proven and innovative industry solutions.

1

A number of certificates

authorizing the installation of devices from top installation brands

2

Title of Vip Partner Nibe and Top Partner Buderus

awarded to key trading partners in the region

3

Permissions

for the implementation of fire protection installations along with transitions

4

We have IBWR

(Instructions for Safe Execution of Construction Work) for our employees along with height qualifications and all necessary qualifications for slow-moving trolleys or mobile platforms

5

All certificates

authorizing us to perform installations and confirming our skills in the profession such as: Professional qualifications, Master’s Title, UDT heat pumps, F-gases for individuals and companies, UDT gas, electrical, heating supervisory and operational authorizations

6

We have the Q quality mark

awarded by the international Port PC association, compliant with EU regulations on heat pump installations

7

Service authorizations

such brands as Buderus, Nibe, Wanas, Silesia Therm

8

We conduct energy audits

and we determine the energy efficiency of buildings

Comprehensive offer of specialists with necessary qualifications

Since 2006, we have been building a brand that our clients can trust. We want our clients to receive the most comprehensive service possible in one place and receive support at every stage of investment implementation.

By choosing our services:

260

completed sanitary installations

220

comprehensive installations in homes

300

modernized installations and boiler rooms

Pomieszczenie z pompami ciepła marki Nibe, zainstalowanymi przez firmę Qborg
Pomieszczenie gospodarcze z pompą ciepła marki Buderus i elementami technicznymi rekuperacji wykonanymi przez firmę Qborg

Certificates we have

09

As specialists with many years of experience in the profession, we have confirmation of our skills

Zbliżenie na dłonie instalatora i serwisanta firmy Qborg, pracującego z kluczem i śrubokrętem na elementami instalacji gazowej

Where we operate

10

Areas in which we operate

FAQ

11

Why is it worth ordering periodic servicing of gas boilers?

By performing such periodic service of gas boilers and heat pumps you can detect irregularities in their operation and eliminate them to reduce the risk of a serious failure. In addition, thanks to it you gain confidence that your heating devices are operating with full efficiency, which translates into money savings – the level of energy consumption is consistent with the manufacturer’s declarations.

After each service, you will receive a report from us with a list of the activities performed, which can later be presented to the insurer.

Customers who perform periodic services with us are served first in the event of a failure. Each of them receives a unique number and has a “record” created in our CRM, where we create a history of the activities performed along with photo documentation for each device. All customers who perform periodic services in the event of a failure are served first.

How often should heat pumps and gas boilers be serviced periodically?

It is recommended to carry out technical inspections of these devices at least once a year. It is also worth regularly carrying out full service of gas boilers or heat pumps.

Remember that work related to repairs and testing the efficiency of this equipment should be carried out by appropriately qualified people. They must have extensive knowledge in this area, as well as certificates confirming their competences – including manufacturer’s authorizations, UDT and F-gas. Experienced service technicians from Qborg can boast all of this. Trust professionals who will take care of the correct operation of gas boilers and heat pumps, limit their energy consumption and ensure maximum safety of their use!

What does professional servicing of a heat pump or gas boiler look like after a failure?

When performing such tasks, we strictly adhere to the procedures set by the manufacturer of a given heating device, performing over 20 service activities and using many years of experience. Thanks to this, regardless of the brand of heat pumps or gas boilers we service, we always perform the service in accordance with the highest quality standards.

Its course usually looks like this:

  • – determining the cause of the fault using specialist diagnostic equipment,
  • – preparing a repair quote and presenting it to the customer (applies to post-warranty service services, which we also provide,
  • – removing the fault using original, high-quality parts,
  • – comprehensive inspection of the correct operation of the heating device after repair, which ends with issuing a guarantee for the service and drawing up a report on the work performed.

We are open to providing service services on behalf of private individuals, entrepreneurs and state institutions (schools, offices, etc.). We encourage business owners to enter into long-term cooperation, within which we will both remove any fault and periodically carry out technical inspections of Buderus heat pumps and gas boilers. We provide service care for entire commercial properties – offices, warehouses, production halls.

Where can I find Qborg services?

We provide service in the West Pomeranian and Lubuskie provinces. We efficiently reach customers after contact and make every effort to repair the device in the shortest possible time. We offer transparent terms of cooperation and competitive prices. We accept service and fault reports 24 hours a day via the form available below – the more photos and information you provide in it, the faster our service will respond. At Qborg we perform warranty repairs of equipment from many well-known manufacturers and at the same time we deal with professional post-warranty service – please contact us.

We accept service reports 24/7 via our report form.

Take care of a detailed description of the fault, and we will try to contact you as soon as possible to solve the problem.